Payment & Shipping
Thank you very much for your interest in our items. We are delighted to serve our international customers. To ensure a smooth and secure shopping experience, please review the following information regarding payment and shipping.
1. Payment Methods
We accept the following payment methods for international orders:
・Credit Card (via Square) :
We will send you a secure online invoice via email, which you can easily pay with your credit card (Visa, MasterCard, American Express, etc.).
・Bank Transfer (Telegraphic Transfer) :
You can make a direct bank transfer to our account. Please note that all bank charges for the transfer must be borne by the customer. We will provide our bank details upon confirming your order.
2. Shipping Information
We take great care in packing and shipping our fragile antiques to ensure they arrive safely.
・Carrier :
We primarily use EMS (Express Mail Service), a reliable international courier service provided by Japan Post. This service includes tracking and insurance for your peace of mind. For certain items or destinations, we may use other reputable carriers like DHL or FedEx.
・Shipping Costs :
The shipping fee we quote includes the cost of shipping, professional packing materials, and full insurance for the item. The total cost is calculated based on the item's size, weight, and your destination country. We will provide a shipping quote to you after you place your order. Please note that the customer is responsible for all shipping fees.
・Delivery Time :
Delivery times vary by destination. Please be aware that customs clearance may cause additional delays.
3. Customs, Duties, and Taxes
・Customs Declarations :
We will declare the correct value of the item on all customs forms.
・Import Duties and Taxes :
The customer is responsible for all import duties, taxes, and any other customs-related fees levied by your country. These charges are not included in the item price or shipping cost.
If you have any questions or need further assistance, please do not hesitate to contact us.
We look forward to sharing our beautiful collection with you.